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Associate Director for Systems and Strategy Management (temporary) - Office of the Registrar - Georgetown University Law Center

Center on Privacy and Technology

Center on Privacy and Technology

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Posted on Saturday, September 2, 2023

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Associate Director for Systems and Strategy Management (temporary) - Office of the Registrar - Georgetown University Law Center

Some key functions of Georgetown Law’s Office of the Registrar include exam administration, course registration and degree audits, State Bar, enrollment, and other certifications – as well as data reporting for ABA, Law Center departments, and other constituents.

Job Overview

The Associate Director for Systems and Strategy Management - in a temporary role - is trained to process and complete student system functions and reporting requests and serve as a backup to the Associate Registrar for Systems and Strategy on data inquiries and Banner functions. Other responsibilities include general administrative tasks associated with registration, examinations and graduation- three major functions for which duties are shared by the entire office.

The Associate Director plays a role in providing excellent service to our constituents on registration, reporting, system security, faculty evaluations, fee assessment, in-class computer exams and graduation to meet the goals and mission of the Law Center. Developing, organizing, and executing technological functions of the Office of the Registrar; identification and implementation of new procedures and technologies to further enhance academic processes; data reporting requiring technical expertise using the Cognos reporting tool and SQL; and implementing and testing computerized exam and paper processes.

They also play a critical role in reporting for external stakeholders, such as the ABA and the Annual ABA Questionnaire.

Work Interactions

Reporting directly to the Associate Registrar of Systems & Strategy Management and the Assistant Dean and Registrar, the Associate Director for Systems and Strategy, is a member of the Registrar Proctors and Temporary Employment branch and supports the Systems & Strategy Management functional team within the Office of the Registrar.

They maintain an in-depth knowledge of reporting tools and technology in work that impacts the entire Law Center community, including staff and office directors, the student body, and with more than 100 full-time and 150 adjunct faculty, either in person, over Zoom, over telephone or over email.

The Associate Director must have the good judgment to know which issues should be brought to the attention of Associate Registrar or the Registrar. As well, they require the ability to communicate clearly and effectively about technological processes.

Due to the cyclical nature of the duties of the Office of the Registrar, every member of the staff is called upon to work extended hours (including some weekend time) several times each semester (during orientation, registration, add-drop, exams, grading, and commencement). The Associate Registrar’s positive attitude and willingness to devote as much time as is required to do the job right is essential to the success of this role.

The Associate Registrar works within the Systems and Strategy Management Team to complete the heavy workload related to reporting, computer exam administration, and all other data-related operations of the office, including Data Security, FERPA compliance and training, exams, grades, registration, commencement, and academic honors/awards. They interact with the numerous constituencies at the Law Center and on Main Campus, including students, faculty, deans, other administrators, and other technology personnel within the University, as well as outside vendors.

Requirements and Qualifications

  • Bachelor’s degree - preference for a major in Science
  • 1 to 3 years of progressively more responsible experience in a Registrar’s office or similar technology-based workplace
  • Ability to use existing technologies and explore new technologies to support the Office’s many functions.
  • Self-motivated and directed with the ability able to work independently, and capacity to handle multiple tasks simultaneously
  • Ability to ability to establish priorities and to meet strict and often competing deadlines.
  • Exemplary organizational and customer service skills
  • Ability to maintain the highest level of professionalism and office decorum
  • Interpersonal skills necessary to successfully relate to our diverse constituencies, including students, faculty, staff, alumni, and other visitors
  • Ability to give attention to detail, accuracy, and accountability
  • Excellent teamwork and good listening skills.
  • Commitment to respecting and maintaining the confidentiality of the Law Center’s data and student records at all times

Preferred Technical Qualifications or Specialized Certification

  • Familiarity with the Banner student information system
  • Working knowledge and experienced use of Cognos, SQL, Microsoft Access, and other Microsoft suite of products - especially Excel, database creation and management and production of ad hoc programs

Work Mode: Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.