Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center
Center on Privacy and Technology
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Customer Service Specialist 2 – Facilities Management – Georgetown University Law Center
The Customer Service Specialist 2 provides customer service for the Facilities Management, including Parking Administration, in duties that include but are not limited to
- Generating and issuing maintenance and custodial work orders to staff utilizing the WebTMA facility and asset maintenance management software
- Assisting with Parking and Locker registration
- Assisting with special events set-up and guest parking requests
- Record keeping
Reporting directly to the Director of Facilities and the Manager Facilities and Parking Office Manager, the Customer Service Specialist 2 may report to another manager as assigned by the Director of Facilities Management, and interacts with other department managers, staff, students, faculty and directors.
- High school diploma or equivalency
- 3 years of work experience
- Microsoft Word, Microsoft Excel, and Google Suite proficiency
- Attention to detail and strong organizational skills in order to manage multiple tasks
- Time management skills
Work Mode: On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.