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Membership and Customer Service Specialist,  Scott K Ginsburg Sport & Fitness Center - Georgetown University Law Center

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Center on Privacy and Technology

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Posted on Wednesday, September 27, 2023

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Membership and Customer Service Specialist, Scott K Ginsburg Sport & Fitness Center - Georgetown University Law Center

Job Overview

The Membership and Customer Service Specialist oversees all Front Desk Operations of Georgetown Law’s Scott K. Ginsburg Sport & Fitness Center, including but not limited to staffing during all hours of operation; carrying out all transactions that come through the desk and software; administering the maintenance, programming; scheduling of the pool; and initiating all of the Center’s financial requisitions within Georgetown Management System/Workday.

Work Interactions

Reporting to the Director of Operations and Risk, the Membership and Customer Service Specialist has direct oversight of 6-10 student or temporary employees; and has significant interactions with students, faculty, and staff.

Requirements and Qualifications

  • Bachelor’s degree or equivalent in business or departmentally related field
  • At least 3 years in physical education, health management, or another related field
  • Strong interpersonal skills, excellent communication skills and demonstrated knowledge of current fitness standards and trends, fitness programming, intramurals, and aquatics

Preferred qualification

Group Exercise or other Fitness certification

Work Mode: On Campus Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found at Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.