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Director of Program Development and User Experience - Office of Executive and Continuing Education - Georgetown University Law Center

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Posted on Wednesday, October 11, 2023

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Director of Program Development and User Experience - Office of Executive and Continuing Education - Georgetown University Law Center

Job Overview

Georgetown Law’s Office of Executive and Continuing Legal Education (OECLE) brings together Georgetown’s world-renowned faculty, today’s top business minds, and Washington DC’s most influential leaders to create transformative professional education for lawyers and legal adjacent careers. Focused on delivering both customizable and modular curricular content, it is an innovative hub for those looking to create lasting impact on the legal field from the inside out.

The OECLE team is a dynamic group of designers, educators, lawyers, and entrepreneurs committed to serving lawyer-leaders around the world. The Director of Program Development and User Experience oversees the design and delivery of cutting-edge Executive Education programs and works to position Georgetown Law as a leader in the executive and continuing education space.

They support the Executive Director in the growth of Georgetown Law’s executive education programs by working closely with external stakeholders to determine their continuing education and professional development needs.

As well, they lead the instructional program design for curricular modules and custom programs, and maintain relationships with key internal and external stakeholders throughout the customer and end user lifecycle; support the identification, development, and implementation of new systems, processes, and programs; and assess and evaluate client needs and programs post-delivery with a design-thinking lens.

Work Interactions

Reporting to the Executive Director for Lifelong Learning, the Director of Program Development and User Experience works closely with the Program Management team and the OECLE Business Operations professional. They maintain a strong understanding of instructional design, adult education, and content delivery - as well as their proven ability to work with a wide range of constituent groups, and their commitment to developing inclusive learning environments.

Externally, they communicate directly with clients and potential clients, including but not limited to law firm leadership, government agencies, and think tanks - and as assigned, they provide occasional presentations.

They find a balance between unit goals and user needs, both in person and virtually, employing their sense of diplomacy and user advocacy.

Requirements and Qualifications

  • Bachelor's degree in instructional design, educational technology or related field and 5 to 7years of experience - preference for Master’s degree and experience in a higher education setting
  • Experience supporting faculty use of technology to further the instructional mission or first-hand use of a variety of instructional technologies
  • Expertise in Mac and PC operation, web development, online conferencing, multimedia, presentation tools, and emerging technologies
  • Experience in conducting both quantitative and qualitative user and program research and assessment, as well as aligning organizational strategy with delivery strategy - preference for experience with accessibility
  • Prepared to synthesize and present research findings, recommendations, and implementation plans to leadership for approval on a regular basis
  • Proven ability to execute an established strategy with P&L responsibility
  • Exceptional interpersonal, organizational, communication and negotiation skills
  • Ability to work well with senior executives and faculty members, as well as a deep commitment to establishing strong relationships with all constituents of programs
  • A balance of experience creating enthusiasm around a shared vision with innovative operational expertise
  • Excellent written and oral communication skills, including experience with web content strategy, copywriting, and editing are necessary – preference for WordPress experience
  • Ability to effectively manage and prioritize multiple tasks, to understand stakeholder needs, and to work under pressure
  • A “lean start-up” mindset
  • Dedicated team player, flexible and creative, with the ability to work with a variety of personalities and constituencies to deliver excellent programs at scale.

Work Mode: Hybrid Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.