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Records Coordinator - Office of the Registrar - Georgetown University Law Center

Center on Privacy and Technology

Center on Privacy and Technology

center, tx, usa
Posted on Friday, October 13, 2023

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Records Coordinator - Office of the Registrar - Georgetown University Law Center

Georgetown Law students don’t just study the law. In D.C., they experience it. Washington, D.C., is the nation’s capital, a global hub and a lively metropolis. At Georgetown Law, students learn the law in the place where laws are made.

Job Overview

The Records Coordinator serves as both a point of first contact the Office of the Registrar, and as an intermediary for callers and visitors with questions unrelated to the services we provide. They determine which matters the Office of the Registrar will handle and then directs other questions to the appropriate office or individual.

They also respond to inquiries concerning Law Center’s administrative and academic policies and office operations; and assure the accuracy of all information conveyed to students in person, via email, or by phone – demonstrating discretion and diplomacy in all dealings.

Additional responsibilities include but are not limited to front desk support, oversight of the final paper process, backup assistance for the Veteran’s Certifying Official, assistance during final exams, as feedback provision to students.

Work Interactions

Reporting directly to the Assistant Registrar for Operations & Budget, the Records Coordinator collaborates with other members of the Office of the Registrar; and interacts with very broad constituencies, including current and prospective students, faculty, alumni, and other visitors - whether by in person, telephone, or email.

As well, they oversee the management of paper extensions through a range of responsibilities – for example, coordinating extensions with faculty members; and working closely with the grades team regarding posting withdrawals or administrative failures.

Requirements and Qualifications

  • High School diploma
  • 2 to 4 years of experience required [note: an equivalent combination of education and work experience will be considered]
  • Ability to communicate well - both oral and written - with a wide variety of constituencies, and the capability to handle the confidentiality of sensitive information
  • Ability to work with diverse constituencies, including students, faculty, staff, alumni, and other visitors
  • Ability to maintain the highest levels of professionalism and office decorum, while retaining the interpersonal skills necessary to successfully relate to other members of the Law Center community
  • Attention to detail and the ability to establish priorities
  • Working knowledge and experience using Banner, Microsoft Access, and other programs in the Microsoft suite of products
  • Self-motivation and capability to handle multiple tasks simultaneously

Preferred qualifications

Exemplary organizational and customer service skills

Work Mode: Hybrid Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.